Returns & Exchanges
At Truefitt & Hill, we are committed to providing the finest grooming products; if you are not entirely satisfied with your purchase, we accept returns on unused items within 30 days of delivery.
Initiate Your Request
Contact our dedicated customer service team with your order number and the reason for your return to receive a Return Authorization (RA) number.
Prepare the Package
Securely pack the items in their original, unopened packaging, ensuring that all seals remain intact to qualify for a full refund.
Ship to Our Warehouse
Affix the provided shipping label and drop off the package at any authorized carrier location, keeping a copy of your tracking information for reference.
Receive Your Refund
Once our quality control team inspects the returned goods, we will process your refund to the original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing